Whenever an auto accident strikes, the primary concern in most cases is to have any needed repairs performed as soon as possible, and get back on the road. A damaged vehicle can cause you to miss important events and work, spend money out of pocket for ulterior transportation and lead to disruptions in your normal schedule. Nobody wants to spend one second more than they have to without access to their primary form of transportation, but another concern that must be considered is the need for repairs to be performed at an establishment that is both professional and affordable.
When it comes to auto glass repair and replacement, it can be difficult to know who to trust. A quick search for auto glass solutions in your area will probably yield many different results, as will a look through the yellow pages of your local phone directory. Not all auto glass repair companies are created equally, however – how can you know which ones to trust? In the following article, we will discuss some ways you can sift through the noise and isolate the best auto glass replacement and repair entities in your area in order to ensure that the repairs are done properly and in a timely fashion.
Inspect Their Business Listings
The first thing that you’ll wish to do when it comes to eliminating potential second-rate auto glass shops is to focus on which businesses have the best and most thorough listings. If you find a local auto glass shop that appears to only be using a cell phone number as their line of communication, then you will want to steer clear of it. In most cases, they are outsourcing their services to an independent contractor and are not an actual full-service auto glass entity. In addition to this, you will want to explore which auto glass services have a physical address listed, so that you may stop by in person to see their operations and assess whether they are professional enough to perform the repairs.
Another great way to further assess the quality of an auto glass shop is to investigate their ratings or listings with key organizations, such as the Better Business Bureau. If they are not listed with such an organization, then it is worth investigating whether or not they are certified by the Auto Glass Safety Council. The latter is an organization that determines standards for auto glass technicians and establishments; nearly all professional shops are AGRSS-certified. If you cannot find ratings with either of these organizations, then you may be better off eliminating these shops from your search.
Ask About Repair Times
While a timely repair is important to you, it should never be the most pressing concern when having this type of work performed. An auto glass shop that tells you that the work can be performed in under thirty minutes should send up a red flag for those who are concerned about quality. In almost any case, the highest quality adhesives and best-informed technicians cannot guarantee such speedy repairs; a complete windshield replacement can take up to two hours and a repair may take up to an hour when done properly. Knowledgeable, professional auto glass technicians will take their time repairing the damage, but in any case, the repairs can be performed on the same day.
Ask About Their Materials
Some auto glass establishments use high-quality materials that are OEM and DOT quality, while others do not. The truth is that the auto glass and windshield industry is not regulated like many other areas of auto safety and convenience; sub-par glass is a common occurrence when you deal with less than professional businesses. This can be determined by calling or inspecting the glass first-hand in person. After you have verified whether or not each place offers quality material, you can then eliminate any inferior competitors from your search.
In the case of auto dealerships, you will most likely be able to find high-quality glass and mechanics who can perform the job adequately. The downside to this, however, is that dealerships often charge much more for labor and material than traditional glass and windshield repair shops, so it only makes sense to shop around before making any commitment. While you may luck out and find a dealership with competitive pricing, it usually makes sense to avoid these establishments altogether (unless your auto insurance provides comprehensive coverage with very low deductibles).
Other Factors to Consider
Any auto glass shop that claims to offer free services may be trying to engage in some financial trickery that involves adding hidden costs elsewhere. You will also want to check to see how long any prospective repair shop has been in business; if it is relatively new, then you may want to be a bit more cautious about having the repairs performed there. A variety of online business review sites may prove to be helpful in your search if you live in a fairly populated area. Above all else, use common sense: if something just doesn’t feel right when you make contact with a potential repair shop or technician, go somewhere else.
Before you make any commitment on an auto glass repair or replacement job, you must be sure to verify that the institution in question is professional and knowledgeable. Some ways that you can determine the quality of your potential repair job include assessing the quality of materials used, avoiding fly-by-night operations that only provide a cell phone number, avoiding expensive dealerships that overcharge, inspecting their business listings and inquiring about repair times. With the information provided above, you can be sure to make the right decision and be back on the road in no time at all.